10 Best Telehealth companies for mental health services

Are you or your loved ones interested in seeing a therapist but are having difficulties due to some reasons, this blog post on the telehealth companies for mental health services is a great read to consider.

At its core, telehealth embodies the fusion of healthcare and technology. It can be broadly defined as the use of electronic information and telecommunication technologies to support long-distance clinical health care, patient and professional health-related education, and public health administration.

In simpler terms, telehealth allows patients to meet healthcare professionals digitally, rather than in a traditional face-to-face setting.

With advancements in technology, particularly the ubiquity of smartphones and the internet, online therapy has rapidly increased as a mainstay in modern healthcare.

No longer are the days when therapy meant lying on a couch in a dimly lit room; today, therapy can be as simple as opening an app or clicking a link from the comfort of your home.

The importance of mental health; An overview

In today’s fast-paced and often uncertain world, mental health has emerged as a topic of paramount importance.

There’s been a broader societal recognition that mental health is just as crucial as physical health. With the stressors of modern life, from the relentless news cycle to economic pressures and the blurring of work-life boundaries, there’s a heightened need for mental health resources.

Furthermore, the stigma surrounding mental health is slowly dissipating. Conversations about anxiety, depression, and other mental health issues are more prevalent and open now than they have ever been.

This shift not only advocates for the normalization of seeking help but also underlines the importance of accessible mental health resources for everyone, everywhere.

Advantages of Using Telehealth for Mental Health

See below;

Unparalleled Accessibility

One of the most significant benefits of telehealth is its ability to bridge geographical barriers. For individuals residing in remote or rural locations, traditional therapy can be challenging to access.

The nearest mental health professional might be hours away, making regular sessions nearly impossible. Telehealth changes this narrative, offering a lifeline to those who might otherwise have limited or no access to mental healthcare. It ensures that regardless of where someone resides, they can have access to quality mental health resources.

Flexible Scheduling

The rigid structure of traditional therapy can be a deterrent for many, especially those juggling tight schedules.

With telehealth, there’s an inherent flexibility that benefits both therapists and patients. Virtual sessions can be scheduled outside typical office hours, allowing therapists to cater to a broader audience and giving patients the freedom to slot sessions at their most convenient times.

A Haven of Privacy and Comfort

One of the significant barriers that deter people from seeking therapy is the stigma or perceived judgment associated with attending therapy sessions.

With telehealth, sessions can be taken from the safety and comfort of one’s home, eliminating potential discomfort or anxiety about being seen entering a therapist’s office.


At first glance, one might think the primary savings from telehealth come from eliminating transportation costs—and while that’s a valid point, the financial benefits run deeper.

There are savings in terms of time, which can translate to fewer hours missed from work. Some telehealth platforms also offer competitive rates compared to in-person sessions, given the reduced overhead costs.

Criteria for Evaluating Telehealth Companies

Sit tight, let’s ride along;

Robust Security and Privacy Measures

In the digital age, the sanctity of personal data, especially health-related information, is of paramount importance. When evaluating a telehealth company, it’s crucial to assess its commitment to data security and patient privacy. Factors to consider include:

  • Encryption standards
  • Compliance with health information laws
  • Data handling and storage policies

Licensing and Credentialing of Practitioners

The efficacy of any healthcare service hinges largely on the expertise of its practitioners. Telehealth companies should have a stringent process for vetting the professionals on their platform. Factors to scrutinize include:

  • Licensing: Are the therapists licensed in the jurisdiction where they’re providing services?
  • Verification process: How does the company confirm the authenticity of a practitioner’s credentials?
  • Continuous training: Are therapists provided with training and updates, especially related to online therapy’s nuances?

Diversity in the Range of Services Offered

Mental health is a vast field with varied needs. A telehealth company should offer a diverse range of services that cater to different therapeutic requirements.

User-Friendly Interface and Seamless Experience

A platform’s usability can significantly influence the patient’s overall experience. When evaluating telehealth companies, consider:

  • Navigation
  • Compatibility
  • Technical support

Genuine Patient Reviews and Success Stories

Real-life testimonials can be a window into a company’s efficacy. While all reviews might not be universally positive, a pattern of positive feedback can be a good sign.

Transparency in Cost and Insurance Compatibility

Financial considerations are essential in healthcare decisions. To evaluate a telehealth company’s economic aspects:

  • Pricing clarity
  • Subscription models
  • Insurance acceptance

10 Top telehealth companies for mental health in the USA and UK

  • Amwell telepath
  • Better help
  • Cerebral telehealth company
  • Doctor on demand
  • Mantra Health
  • MDLive
  • Plushcare
  • Ritual
  • Talkspace
  • Teladoc

Amwell telepath

Established in 2006, Amwell stands out as a leader in the telehealth sector. They offer a broad range of services, spanning from online therapy to mental health counseling and medication management. An expansive network of healthcare professionals backs them, ensuring clients can select from a diverse pool of experts. Additionally, they proudly accommodate most leading insurance plans.

Amwell has crafted its website and app to ensure a user-friendly experience, making it straightforward and navigable for users of all tech backgrounds.

They’ve also put together a dedicated support team, ready to assist at any hour of the day, every day of the week. Despite the impressive range of services, competitive pricing, and top-notch user interface they offer, potential users should note the lack of a free trial period.

key company’ details

  • Cost: $99 per session, $199 per session for psychiatry
  • Additional info: It provides services for the LGTBQ+ community, PTSD community, and more; it offers couple and teen therapy and other services like women’s health.

Better help

This is a renowned telehealth platform, that actively delivers online therapy with certified counselors and therapists through phone, video, and chat sessions. Patients can tap into their services anytime, anywhere, benefitting from a vast array of specialists equipped to address conditions like depression, anxiety, and addiction, among others.

Operational across all 50 US states and the UK, BetterHelp collaborates with most leading insurance providers.

They also offer flexible pricing to cater to uninsured or underinsured patients. The platform maintains a sterling reputation for its top-tier services and expansive therapist network, setting the gold standard for specialized care.

Product detail

  • Cost: 60 to 90 (billed every four months)
  • App availability: ios, Google Play
  • Additional info: best for specialty care, offers couple and teen therapy.

Cerebral telehealth company

Launched in 2020, this telehealth company has quickly made its mark in the industry, actively providing online therapy and medication management services tailored for conditions like anxiety and depression. Catering to clients across all 50 US states, they pride themselves on offering adaptable pricing structures.

While they currently don’t work with insurance providers, they’ve initiated a financial assistance program, ensuring that those in need aren’t left without support.

Their roster boasts board-certified psychiatrists, skilled and ready to prescribe necessary medications for various mental health conditions. Furthermore, they understand the importance of a trial run; hence, they extend a complimentary test period, allowing potential subscribers to experience their offerings before committing to a full subscription.

Product details

  • Cost: $73.75 per session ($295-325$ per month)
  • App availability: ios, Google Play
  • Additional info: It allows patients to pick their therapist and provides the best plan variety.

Doctor on demand

This telehealth service has emerged as a premier mental health provider in the UK. They actively deliver a range of services like online therapy, mental health counseling, and medication management. Boasting an extensive provider network, they accommodate most major insurance plans. However, potential users should note the absence of a free trial period.

In addition to their core services, they enrich their online presence with a blog and a plethora of educational content on their website.

Both their website and app prioritize user-friendliness, ensuring smooth navigation and accessibility. Their notable reputation underscores their widespread accessibility and service excellence in the mental health sector.

Mantra Health

Mantra Health collaborates with higher education institutions to offer comprehensive mental health and wellness solutions for students.

The Whole Campus Care and Capacity Expansion solutions aim to enhance student success, mitigate risks, boost student engagement, decrease wait times for care, and ensure student well-being both on and off-campus.


MDlive was established in 2009, this telehealth company has become a prominent player in the industry. They provide a broad spectrum of services, encompassing online therapy, mental health counseling, and medication management. Their compatibility with most of the leading insurance plans positions them as an attractive choice for individuals who have coverage.

However, they don’t cater to the specialized needs of children and teenagers, which is a limitation for those seeking youth-specific services. The company boasts an impressive network of healthcare providers and merges this strength with insurance acceptance and competitive pricing, ensuring a balanced offering for potential users.

For those prioritizing ease of access, their digital platforms, including a user-friendly website and app, stand out, streamlining the process of tapping into their services. While their offerings are robust, they lack the depth of specialized services that some competitors provide.


Driven by the insights of Dr. James Wantuck and the experiences of Ryan McQuaid, PlushCare was initiated as a virtual doctor’s office accessible via phone or computer, focusing on improving mental health care accessibility.

While Plushcare inception was in a small room in a San Francisco doctor’s office with Dr. Wantuck attending to patients over video and Ryan handling calls, PlushCare has since expanded. Now, with a team of over 100 professionals, their core mission remains consistent: enhancing health and well-being for all.


Ritual was founded by Dr. Guralnik who has gained significant recognition through her Showtime series, Couples Therapy, playing a crucial role in shedding light on relationship challenges and their ties to mental health for a vast American audience. As a faculty member at both NYU and NIP, she also co-established the Center for the Study of Dissociation and Depersonalization at Mount Sinai Medical School.

Beyond her television presence, she actively contributes to the mental health discourse by lecturing and publishing on the intersections of couples’ treatments and societal influences. Having completed her postdoctoral program in psychoanalysis at NYU, Dr. Guralnik currently offers her expertise in psychotherapy in New York City.


Another telehealth platform provides online therapy with credentialed therapists through text, video, and audio communications. Comparable to Betterhelp, this platform, known as Talkspace, caters to diverse mental health challenges and boasts a plethora of specialists.

Talkspace extends its services across all 50 US states and the UK and is compatible with many leading insurance providers. It remains one of the outstanding telehealth companies for mental health services you can consider.

For those who are uninsured or underinsured, they present a flexible pricing model. A distinctive feature of Talkspace, compared to Betterhelp, is its dedicated platform for adolescents and children, ensuring targeted mental health support for the younger demographic.

Key company details

  • Cost: 99$ per week (billed monthly, quarterly, or bi-annually)
  • App availability: ios, Google Play
  • Additional info: best for messaging and text; psychiatric services are also provided separately.


Teladoc was established on the groundbreaking concept of universal healthcare access regardless of location, Teladoc Health has been at the forefront of revolutionizing healthcare delivery.

Now, they actively offer comprehensive virtual care, encompassing primary medical attention, mental health services, management of chronic conditions, and an array of other services to meet diverse health needs.

Best Telehealth companies for mental health
Image by Reggi Tirtakusumah from Pixabay

Special Features That Set Some Companies Apart

See below;

AI-Assisted Self-Help Tools

In the era of machine learning and artificial intelligence, some forward-thinking telehealth companies have harnessed the power of AI to offer innovative self-help tools. Such tools may include:

  • Chatbots for Instant Assistance: These bots can engage users during crisis moments, providing immediate responses and guiding them toward appropriate resources.
  • Mood Trackers: Using AI algorithms, these tools can analyze inputs from users about their daily moods and provide insights or trends that might be useful during therapy.
  • Personalized Content Recommendations: Based on user interactions, AI can suggest relevant articles, videos, or exercises tailored to individual needs.

Group Therapy or Community Support Options

The healing power of the community is undeniable. Recognizing this, some telehealth companies offer:

  • Virtual Group Sessions: Led by licensed therapists, these sessions can provide a platform for users to share experiences and learn from others in a moderated and safe environment.
  • Community Forums: A space for users to discuss their journeys, share stories, and offer mutual support. These forums often have guidelines to ensure respectful and constructive interactions.

Specialized Therapy Options

While generic therapy can benefit many, there are individuals with specific needs that require specialized attention.

Multilingual Therapists

Language can be a barrier in therapy, especially for those for whom English isn’t the first language. Some telehealth companies rise above the rest by offering:

  • Native Language Sessions
  • Cultural Sensitivity

How to Choose the Right Service for You

See below;

Assessing Personal Needs

Understanding what you need is paramount. Before diving into a platform, reflect on your own requirements. Key areas to consider include:

  • Type of Therapy: Whether it’s Cognitive Behavioral Therapy, couples therapy, or other modalities, understanding your preferred method will help narrow down choices.
  • Frequency of Sessions: Do you need weekly sessions, bi-weekly, or just monthly check-ins? The flexibility of your chosen platform should align with your desired frequency.
  • Specialist Requirements: If you have specific conditions like trauma, anxiety, or addiction, you’ll want a therapist who specializes in those areas. Moreover, if you have preferences for therapists with

The Financial Aspects

Therapy is an investment in your well-being, but it shouldn’t break the bank. Considering the financial aspects can guide your choice:

  • Clear Pricing
  • Insurance Compatibility
  • Flexible Payment Options

Test the Waters with Platform Trials

Before committing, make use of any trial periods or introductory offers. These can provide insights into the platform’s functionality and the quality of therapists.

Future of Telehealth and Mental Health

  • Predictions for the Continued Evolution of Online Therapy

As our world becomes increasingly digitized, the realm of online therapy will likely continue to evolve and expand. Some potential directions for its growth include:

Wider Acceptance: While already popular, online therapy will likely become even more normalized as an alternative or supplement to traditional therapy, with its efficacy supported by further research and real-world success stories.

Personalized Therapeutic Experiences: Using AI and machine learning, platforms might offer highly tailored therapy sessions, analyzing patient feedback, behavior, and other data points to optimize therapeutic outcomes.

Global Connectivity: As telehealth becomes more prevalent, we could see a rise in global therapy networks, allowing patients to connect with specialists worldwide, surpassing geographical limitations.

The Pivotal Role of Emerging Technologies

With the rapid pace of technological advancements, therapy’s landscape is bound to undergo significant changes. Here are a few possibilities:

  • Virtual Reality (VR)
  • Augmented Reality (AR)
  • Biofeedback and Wearables

Holistic Health Integration

The future of telehealth is not just about mental health in isolation but its integration with overall health services:

  • Unified Health Platforms: We may witness platforms that seamlessly integrate mental health services with primary care, nutritional guidance, physical therapy, and more, offering a 360-degree approach to well-being.
  • Collaborative Care: Telehealth platforms could facilitate better collaboration between therapists, primary care physicians, specialists, and other healthcare providers. This ensures that all health professionals involved in a patient’s care are on the same page, leading to more coordinated and effective care.
  • Health and Lifestyle Integration: Future platforms might incorporate aspects of daily living, such as sleep patterns, physical activity, and diet, into the therapeutic process. This can give therapists a more comprehensive view of a patient’s lifestyle, allowing for more personalized recommendations and interventions.

My final thought on the 10 Best Telehealth companies for mental health services

In an era where the cacophonies of daily life can sometimes be overwhelming, ensuring our mental well-being remains paramount.

It’s crucial to remember that mental health is not a luxury or an afterthought; it’s a fundamental pillar of our overall well-being. Just as we wouldn’t neglect a physical ailment, our emotional and psychological states deserve equal, if not more, attention.

For those contemplating seeking support or those keen on learning more, telehealth offers a promising and flexible avenue. It’s an invitation to prioritize ourselves, to listen to our internal narratives, and to seek harmony within.

We urge you, our esteemed readers, to take a proactive step in exploring the world of telehealth. Venture into the platforms available, perhaps beginning with a trial session or diving into user testimonials.

And if you’ve experienced the transformative power of online therapy, your story can be a guiding light for others. Share this article with friends and family, ensuring that the knowledge and potential of telehealth reaches far and wide. We also encourage you to engage with us in the comments section below.

Share your personal telehealth experiences, your triumphs, challenges, or even lingering questions. Together, as a community, we can foster a space of support, understanding, and collective growth.

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