Tips To Succeed As A Dental Office Manager

If you are a born organizer and the kind of person people come to in a crisis, you might want to consider a career in office management.

If you are up for a challenge and can keep your head in a crisis, you may want to consider being a dental office manager.

Dental office managers have an especially hard job because things can be thrown seriously off course if a member of the team calls in sick.

Dental professionals all have a certain job in an office. The dental assistant will set the appointment and keep records of a patient’s treatment and progress. A dental hygenist will clean teeth, take x-rays, and do basic prep work before a procedure.

If appointments do not get made, canceled, and rescheduled as they need to be, things will be very disorganized in the office. If a dentist does not have a hygienist to assist them, they may take almost twice as long to do their work. 

If a dental manager stays on top of problems at the office and stays organized, they can be stellar at the job. There are a few things dental office managers can do to make sure their offices are well run.


Use a Good Dental Staffing Company

When a dentist’s office needs a temporary, they need one right away. The average dental office is busy from morning until night and cannot afford to have its schedule interrupted.

You will have to use a service to get a temporary quickly because you would never be able to hire someone in a short amount of time.

If you want to tell a good dental staffing agency from a bad one, you can view this website to read dental staffing platform reviews or check the company’s record with the Better Business Bureau. 

Why Dental Staffing Companies Work Well

Unlike other staffing agencies, a dental staffing agency has a database full of qualified dental professionals.

They will be able to type the skill set you need into their computer and find several candidates whose skill set matches everything you want.

All the dental professionals in the database of this type of company will have been vetted. They will go through a full interview.

Their references and licensure information will be checked and they will be expected to take a drug test. A temporary agency can administer any skills tests you need and can do a full background check.

Dental staffing companies are just as busy as dentists’ offices. When you use a staffing agency, your order will be assigned to a recruiter whose job is to find you a qualified temporary as quickly as possible.

They must do this for several offices throughout the day. They can get so focused on this task, that they forget to do critical housekeeping activities like updating their files.

If they do not update their files, they might not know if their addresses, phone numbers, and dental license numbers are up-to-date.

They will not be able to send anyone to your office very quickly. If they do find a person who can work, that person’s license may be expired. When you hire a temporary agency ask them the following questions:

  • How long have you been in business?
  • What is your average daily placement success rate?
  • How many recruiters do you have?
  • How much time do you devote to each job order, 

Do  Not Fear Technology

There are new apps geared toward the dental industry that make getting a temporary to your office very simple. 

To use one of these apps, download it to your phone and create a profile; once the profile is approved you can start posting opportunities for both temporary and permanent employees. 

Dental professionals will make a profile with their name, address, license number, and phone number.

Their license information will be verified before they can start accepting jobs. When a temporary wants to work, they will set themselves to available. When you post a job, every qualified dental professional in your area who is marked available will get a notification.

When one of them accepts the notification, their information will be forwarded to you for final approval. If you accept a temporary, they will start working for you. 

You pay on the app at the end of the gig. The apps will charge a fee for each order and the better apps will not have any other fees.

Delegate Tasks

Trusting other people can be one of the most challenging aspects of a management job. You know how you want things to work and you know how to make them work that way. However, there are not enough hours in the day for you to do all the work yourself.

You must trust the other people on your team. You should let one person be in charge of office supplies and another be in charge of benefits. You will be able to do your job when you have some help.

Make sure you have one of your team members update your patient information. If you are in the healthcare industry, it is very important to have contact information so you can call them about their treatment. You should also have their number in case they owe a bill. 

Have a Weekly Meeting

It is always a good idea to have a weekly 10 or 15-minute meeting. You can go over company policies and decide what needs to be changed.

You can find out which temporaries are working out and which are not, and pass that information along to the dental staffing agency so they can act accordingly.

Dental office managers have important and challenging jobs. When you hire someone through a staffing agency, you will have one less thing to worry about.


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